![]() ![]() There is a lot of content here – but if you’ve got someone starting in your organization (or you are interested yourself in getting started supporting Windows Client operating systems) studying this content will give you a great grasp of the important foundations of what you need to know to deal with all the complex moving parts of on-premises Windows Client operating systems. It starts with traditional client deployment and configuration, transitions to identity and security, and finishes up with a variety of troubleshooting related learning paths. This post links to all the relevant Learning Paths published on Microsoft Learn for someone interested in learning a Windows Client technician’s skillset. That doesn’t mean that all those topics relevant to on-premises Windows desktop client support aren’t covered on MS Learn – it just means that many of them aren’t tied to any specific role-based certification. Whilst the current crop of hybrid and cloud focused certs do include some element of client management, they don’t include many of the everyday support focused topics that were covered on exams like NT 4 Workstation, Windows 2000 Professional, Windows Vista and Windows 7 Client exams. Back in ancient times, the premier Microsoft IT Pro certification (the MCSE), even had a compulsory Windows client exam component (something that hasn’t been necessary for almost 20 years). Almost all IT Pros start off doing some form of desktop support before being thrown into the server administration deep end with the sharks.
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